Inacademic | Privacy Policy

2. Information We Collect

We may collect the following types of information, depending on how you interact with us:

Identity and contact information: Name, email address, phone number, city, state, country, and communication preferences.
Enrollment information: Program name, batch details, education background, skills, resume details, GitHub profile, LinkedIn profile, portfolio links, and eligibility-related information.
Account and learning information: Login details, attendance, assignment submissions, assessment results, project progress, certificates, feedback, support requests, and communication history.
Payment information: Payment status, transaction ID, invoice details, billing details, refund-related information, and payment method metadata. We do not intentionally store full card numbers, CVV, UPI PINs, or banking passwords.
Technical and usage information: IP address, browser type, device type, operating system, pages visited, referring URLs, date and time of access, clicks, form interactions, and other analytics data.
Communications: Emails, WhatsApp messages, phone call records, SMS, chat messages, form responses, survey responses, and other information you voluntarily provide.

3. How We Collect Information

We collect information directly from you when you submit forms, contact us, enroll in a program, make a payment, attend sessions, submit assignments, request support, or communicate with our team. We may also collect information automatically through cookies, analytics tools, server logs, and similar technologies when you use our website.

We may receive limited information from third-party platforms that support our services, such as payment gateways, learning platforms, video meeting tools, community platforms, job portals, analytics providers, and advertising platforms, where permitted by their policies and applicable law.

4. How We Use Information

We use the information we collect for legitimate educational, operational, legal, and service-related purposes, including:

To respond to inquiries and provide information about our programs.
To process enrollment, payments, invoices, access, attendance, assessments, certificates, and support requests.
To deliver live sessions, recorded content, mentorship, internship activities, projects, and career support.
To communicate program updates, schedules, reminders, payment confirmations, service notices, and policy changes.
To improve our website, curriculum, learner experience, services, analytics, and internal operations.
To prevent misuse, unauthorized access, fraud, policy violations, and security incidents.
To comply with applicable laws, tax requirements, accounting obligations, dispute resolution, and legal requests.
To send relevant offers, updates, or promotional communication where permitted by law or your consent. You may opt out of non-essential promotional communication at any time.

5. Cookies and Analytics

Our website may use cookies, pixels, tags, analytics tools, or similar technologies to understand website traffic, improve performance, remember preferences, measure campaign effectiveness, and provide a better user experience. You can control or disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.

6. Payment Information

Payments may be processed through third-party payment gateways, banks, wallets, UPI, cards, EMI providers, or other payment partners. These providers may collect and process payment details according to their own terms and privacy policies. Inacademic receives limited transaction information needed for enrollment, invoice, refund, accounting, and support purposes.

7. How We Share Information

We do not sell your personal information. We may share information only where necessary and appropriate, including with:

Internal team members, mentors, trainers, evaluators, and support staff who need the information to provide services.
Payment gateways, banks, accounting tools, learning platforms, video platforms, communication tools, analytics providers, and other service providers used to operate our services.
Hiring partners, internship partners, or career support partners when you participate in placement, internship, or career-related activities and have provided relevant information for that purpose.
Government, regulatory, law enforcement, tax, legal, or dispute-resolution authorities where required by applicable law or valid request.
Professional advisers, auditors, consultants, or legal representatives where necessary for business, compliance, or legal purposes.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain academic and payment records, resolve disputes, comply with legal obligations, prevent fraud, improve services, and support legitimate business purposes. Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no method of transmission or storage over the internet is completely secure. You are responsible for keeping your account credentials, access links, and device security confidential.

10. Your Choices and Rights

Subject to applicable law, you may request access to, correction of, deletion of, or restriction on the use of your personal information. You may also request to withdraw consent for non-essential communications or opt out of promotional messages.

To exercise these rights, contact us at contact@inacademic.com. We may need to verify your identity before processing certain requests. Some information may be retained where required for legal, tax, accounting, fraud-prevention, dispute-resolution, or legitimate business purposes.

11. Children's Privacy

Our services are generally intended for learners who can lawfully enroll or use educational services. If a participant is under 18 years of age, enrollment or use of services should take place with the consent and supervision of a parent or legal guardian. If we become aware that we have collected personal information from a minor without appropriate consent, we may take steps to delete or restrict such information.

12. Third-Party Links and Platforms

Our website or services may contain links to third-party websites, tools, payment gateways, learning platforms, community platforms, or job portals. We are not responsible for the privacy practices, content, security, or policies of third-party services. Please review their privacy policies before sharing information with them.

13. International Access

If you access our website or services from outside India, you understand that your information may be processed in India or in locations where our service providers operate. We will handle such information in accordance with this Privacy Policy and applicable law.

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technology, or business practices. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after an update means you accept the revised Policy.

15. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or how your information is handled, please contact us at contact@inacademic.com.